Wednesday, June 28, 2006

What is workflow? a general definition

What is workflow?
http://blogs.ittoolbox.com/eai/practices/archives/everybody-know-what-is-workflow-8750


So now I ask the question: "Is workflow a technology issue or a people issue?"

Workflow is a people and technology issue. The current rules and processes must defined by the team analyzing the business. The effort it takes to complete each segment of the process must be measured for effectiveness and evaluated for change. Technology can either support the processes or drive change in processes.